Partnership Delivers Protection
Charles, a member of one of our partner organisations, had applied for a grant over a year earlier. When he attempted to check on its progress, he was told the application had never been placed on the system because it was “incomplete.”
The response was blunt: he would need to submit a new application, pay the now doubled fee, provide a new GP proforma (minimum £70), and wait yet another lengthy period.
Fortunately, his membership of our affiliate organisation covered our intervention, and we stepped in immediately.
Our Intervention
We agreed to pursue a plan that:
- Reviewed all associated correspondence and identified that the grounds for rejection were flawed.
- Highlighted that customer service had been non-existent and the information provided by police was simply incorrect.
- Liaised directly with the force to negotiate a fair resolution.
- Secured agreement that the original application would be re‑invigorated, saving both time and effort.
- Ensured the old application fee applied, immediately saving Charles £110.
- Confirmed that police would contact his GP, and if no change was reported, no new proforma would be required.
- Coached Charles on firearms licensing topics to help his process run even smoother.
The Results
Charles avoided unnecessary costs and delays. His application was restored to the system under the original fee, with no need for a new proforma. He gained confidence in navigating the licensing process and was better prepared for future interactions with the authorities.
Why it matters
When flawed decisions and poor customer service block progress, expert advocacy restores fairness.
We don’t just challenge errors—we negotiate practical solutions, protect applicants from unnecessary costs, and stand with responsible shooters when others won’t.
