The Forgotten
Our Client “Robert” had applied for the grant of a shotgun certificate 18 months previously. Despite repeated attempts to get an update, all he received were generic replies that offered no clarity on what had happened or how the matter would be resolved.
We arranged a consultation and found him to be a well-prepared and responsible applicant.
We recommended a complete membership and began working on his behalf.
Our Intervention
We agreed to pursue a plan that:
- Engaged the licensing department directly to establish the facts of the case.
- Used our professional network to identify the correct points of contact, ensuring the issue was raised with those able to act.
- Escalated the matter constructively, emphasising fairness and accountability rather than shortcuts.
- Supported Robert throughout, keeping him informed and reassured while the process was ongoing.
The Results
Within weeks, the application was located and re-entered into the system.
The force acknowledged the error and committed to progressing the case properly. Robert avoided further unnecessary delay, and his confidence in the process was restored.
Why it matters?
This case highlights a critical truth:
When applications are lost in the system, persistence and professional advocacy are essential.
We don’t bypass procedures—we ensure they are followed.
By using our network responsibly, we restore fairness, protect applicants from administrative failings, and stand with responsible shooters when others won’t.
